--- title: "Munia for general managers · Municipal AI in Quebec" description: "Decision summaries, syntheses, action plans, citizen replies: what Munia changes for the general manager of a small or large municipality, and at what price." url: https://munia.ai/en/for/general-management/ lang: en-CA last_updated: 2026-09-23 --- Who it's for General management # You do everything. Munia drafts almost all of it. Decision summaries, file syntheses, action plans, citizen replies: Munia's agents draft from your documents, in your format. You review, you decide. Book a demo See what Munia produces Your reality In a small municipality, the general manager handles administration, human resources, finance, communications and sometimes operations. Everything is urgent, everything goes through the same person, and writing eats the evenings. In a larger one, the problem changes shape: coordinating departments, preparing council, answering elected officials and staying on course under pressure. "We lack time. We do everything ourselves. It is always urgent." Three sentences we hear at every demo. 01 Benefits ## What it changes, concretely. 1 ### Council arrives prepared Decision summary, agenda and file synthesis produced from your documents, in your template, before the meeting. 2 ### Hours given back every week Up to 14 hours per week per user, based on gains observed with our clients. A municipality of under 3,000 residents measured a 71% reduction in the time spent drafting its resolutions. 3 ### One tool, hosted in Canada More than 60 preconfigured agents in a platform compliant with Law 25 and integrated with Microsoft 365. Nothing to install, onboarding included. 02 What Munia produces for you ## Agents preconfigured for your tasks. Each agent starts from your documents and your format. You upload, it drafts, you approve. - Decision summary “Prepare the summary for council item 7.” - File synthesis “Summarize this 40-page file into a one-page note.” - Action plan “Propose an action plan for the park project.” - Citizen reply “Answer this request about the zoning by-law.” - Municipal resolution “Write the resolution awarding the paving contract.” - Minutes “Summarize the council meeting into decision points.” - Agenda “Prepare the agenda for Tuesday's meeting.” - Budget summary “Explain the 2026 budget in plain language for citizens.” - Tender analysis grid Compare PDF bids on your own criteria, in a table ready for the committee. - Collective agreement search Find the clause that applies to a situation, quoted as is, without changes. A selection of the available agents. [Explore the Munia platform](/en/) 03 Objections ## What we hear. What we answer. Our data has to stay in Quebec. It is hosted in Canada, never used to train models, and model inference runs under zero-retention contracts. Munia is built for Law 25. Details are on the Security page. We have no time to roll out one more tool. The argument we understand best. Munia is up in two weeks, onboarding is included, and the first complete task happens on day one. Nothing to install, no IT project. Copilot already does that. Copilot is a general assistant: no preconfigured municipal agent, and it is subject to the Cloud Act. Munia comes with more than 60 agents built for the Quebec municipal context, support in French, and it integrates with your Microsoft 365. 04 Use cases ## Real, documented tasks [ General management ### Prepare the decision summary for an agenda item The file behind an agenda item becomes a structured, neutral decision summary, then a presentation for council. Two agents, two steps, a team that approves. ](/en/use-cases/prepare-a-decision-summary/)[ General management ### Find the answer in a 700-page document Collective agreement, zoning bylaw of several hundred pages, stack of bids: find the precise answer in minutes. A 98% reduction measured at a client. ](/en/use-cases/analyze-a-large-document/)[ General management ### Answer the citizen in minutes, not days Room rental, permits, collection, taxes: a complete, polite and accurate reply in minutes, from your policies. A municipality loaded its room rental policy. ](/en/use-cases/answer-citizen-emails/)[ Human resources ### Find the collective agreement clause, quoted as is Notice periods, leave banks, grievances: the clause that applies, quoted without changes. Municipalities build agents to analyze their collective agreement. ](/en/use-cases/search-the-collective-agreement/) 05 How to start ## Up and running in two weeks. We configure Munia for your municipal reality. Your team is supported at every step. 1 ### Book a demo 30 minutes. We show you Munia on your own use cases. 2 ### We activate your workspace Within two weeks, your agents are configured and your team is trained. 3 ### You save time First complete task on day one. The rest follows naturally. 06 FAQ ## Frequently asked questions ### How much does it cost? One rate per user, the same tier for all of the organization's licences, no setup fee, onboarding included. We send a proposal after the demo. ### Do we need an IT department to start? No. Munia is a web application, with optional sign-in through your Microsoft 365 account. No installation, no server. ### Who sees our documents? Your users, with controlled and logged access. Documents are hosted in Canada and never used to train models. Model providers keep nothing. ### Is it only for large cities? No. More than 140 municipalities and organizations use Munia, from small municipalities to MRCs. The agents are the same, the onboarding adapts to the size of the team.