Public worksPublic works · foremen and communications
Get the work notice out before the job, not after
The job starts Monday. The notice to residents has to go out, then the weekly follow-up, then the replies to complaints. The foreman does it in the evening. The Work notice agent drafts from three lines of notes; Job site follow-up compiles the week. You confirm.
Observed use
- In a municipality of 3,200 residents, the public works front desk is among the most active positions on the Munia account
- Public works are an active user of municipal AI, not only administration
- An automated site report, weather included, is in development with a client city
No public time figure for this task.
The same task, before and with Munia.
Today
- The notice written the day before the job, or after the first complaints
- A different format every time
- The weekly follow-up compiled from memory on Friday evening
- Residents' complaints left waiting
With Munia
- Three lines of notes, a notice in the city's format
- The week's follow-up compiled from daily notes
- Replies to residents prepared from the notice
- The foreman confirms instead of writing
How it is done, step by step.
Three lines of notes
Street, section, dates, nature of the work, what residents must do: parking, access, water.
Generate the notice
The Work notice agent produces the notice in the city's format, ready for communications.
Compile the week
Your daily notes become a structured follow-up: progress, delays, issues, next steps.
Reply to residents
The Citizen reply agent prepares the reply to the complaint from the notice and the follow-up.
What you find in Munia for this task.
- Work notice“Write the work notice for Principale Street.”
- Job site follow-up“Compile the weekly follow-up on ongoing work.”
- Emergency message“Boil water advisory, clear and reassuring.”
- Citizen reply“Answer this request about the zoning by-law.”
- Automated site reportDaily report from field notes, weather included. In development with a client city, demonstration on request.
These agents are described with the others on the page For public works.
People stay in control, start to finish
The agent prepares, the employee approves. Nothing is adopted, published, sent or destroyed without a person who reread it. That is the rule on every page of this site and in every Munia agent.
Frequently asked questions
No. The agent drafts it, communications publish it with your usual tools. Nothing goes out without approval.
It is in development with a client city and can be demonstrated on request.
Not by default: it writes the replies, notices and follow-ups. A connection to your request management software is built on request.
One rate per user, the same tier for all of the organization's licences, no setup fee, onboarding included. We send a proposal after the demo.